4.70 ★
Accommodation
The Pool House · Couples retreat, ocean views, pet friendly
- Guesthouse·2 guests·1 bedroom·1 bathroom
Escape to The Pool House, a beautifully designed, architecturally unique hideaway perched on seven acres of tranquil bushland with sweeping ocean views—just two minutes from the heart of Crescent Head village. This freestanding, hexagonal guest house offers complete privacy and serenity, tucked amo...
Amenities
Swimming pool
Free WiFi
Kitchen
Washing Machine
Street parking
Internet
Available days
Reviews
4.70 (66)·Anna·July 2025
Positive: To wake up in the morning to see the best of both worlds the National park meet the ocean. You could hear the ocean watch the sunrise in bed. Very warm didn't need heating for this time of the year. Great outdoor setting.
Negative: No hand rail to hold onto going up and down the stairs. 3 other little things need attention too.
·Gregory·June 2025
No Help in a Medical Emergency – Felt Completely Helpless
Positive: No Help in a Medical Emergency – Felt Completely Helpless
I had a deeply distressing experience during this stay. My husband became seriously ill overnight — vomiting constantly, with a high fever. We were in a remote location with no hospital nearby. I contacted the host in the morning and was told it was fine to stay “a bit longer.” I specifically said that if I stayed another night, I would let her know — but I never did.
We had arrived at 1:00 AM and left by 1:00 PM. During that time, I was doing everything alone to care for my nearly unconscious husband and get him to a hospital. I felt completely helpless. The host offered no assistance, no support, and no concern — just silence.
Days later, she tried to charge us for another night and claimed we agreed to it, which is absolutely untrue. She also accused us of not paying a pet fee that was never mentioned anywhere in the listing or during our booking. I wouldn’t have minded if it had been communicated clearly, but it wasn’t.
This lack of empathy during a crisis was extremely upsetting. I sincerely hope no one else has to go through what we did. Cristina King
Negative: No Help in a Medical Emergency – Felt Completely Helpless
I had a deeply distressing experience during this stay. My husband became seriously ill overnight — vomiting constantly, with a high fever. We were in a remote location with no hospital nearby. I contacted the host in the morning and was told it was fine to stay “a bit longer.” I specifically said that if I stayed another night, I would let her know — but I never did.
We had arrived at 1:00 AM and left by 1:00 PM. During that time, I was doing everything alone to care for my nearly unconscious husband and get him to a hospital. I felt completely helpless. The host offered no assistance, no support, and no concern — just silence.
Days later, she tried to charge us for another night and claimed we agreed to it, which is absolutely untrue. She also accused us of not paying a pet fee that was never mentioned anywhere in the listing or during our booking. I wouldn’t have minded if it had been communicated clearly, but it wasn’t.
This lack of empathy during a crisis was extremely upsetting. I sincerely hope no one else has to go through what we did. Cristina King
·Chris·June 2025
Positive: Superb facilities warm shower and clean rooms it was superb I could see even Whales on the horizon.
·Kevin·June 2025
We loved the quiet and clean room and the view of sunrise.
Positive: Breakfast? Coffee was good!
Linens, kitchenware, bath ammenities, VIEW!
Negative: Pool was dated(rusted furniture) and we were unable to use the spa.
No information on how to get to the beach from the property as advertised.
·judith·June 2025
Positive: Simple and suited our needs . Ocean view
Good to know
House Rules
Check-in: 2 pm
Check-out: 10 am
Pets: allowed
Smoking inside: allowed